Privacy Policy

Image Tours and Travels Privacy Policy

1. Introduction

Image Tours and Travels respects your privacy and is committed to protecting your personal data. This policy explains how we collect, store, use, and protect your personal data when you use our services.

2. Data We Collect

• Identity Data: Name, gender, date of birth, nationality.
• Contact Data: Address, email, phone numbers.
• Financial Data: Payment details.
• Technical Data: IP addresses, cookies.

3. How Your Data Is Collected

We collect data directly through bookings, forms, interactions, and automated technologies such as cookies.

4. Use of Your Data

Your data is used for processing bookings, payments, marketing, communication, and improving our services.

5. Marketing and Communication Preferences

You can opt-in or opt-out of marketing communications at any time by following the instructions provided or by contacting us.

5. Monitoring Communications

We monitor communications such as phone calls and emails for training, quality control, and legal compliance.

6. Data Sharing and International Transfers

We may share your data internationally to facilitate your travel bookings. Appropriate safeguards are implemented to ensure security.

7. Data Security

We have robust measures to protect your data from unauthorized access and misuse.

7. Data Retention

We retain your data as long as necessary to fulfill legal, accounting, and business obligations, typically up to seven years.

8. Special Categories of Personal Data

We may collect sensitive data regarding dietary requirements or health conditions with your explicit consent to facilitate your travel arrangements.

9. Marketing and Communication Preferences

You can opt-out of marketing communications at any time. We will seek explicit consent for third-party marketing.

10. Your Legal Rights

You have rights to access, correct, delete, object to, or restrict the processing of your personal data. Contact us to exercise these rights.

11. Complaints Handling

If you have a complaint regarding our handling of your data, please first contact our Data Protection Officer. If unresolved, you may approach the Information Commissioner's Office (ICO).

12. Changes to This Policy

We may update this policy periodically. Updates will be available on our website.

Contact Details

Image Tours and Travels
Data Protection Officer: Infouk@imagetoursandtravels.com
Locations: United States, United Kingdom, India.